FAQ’s

No experience is necessary for most of our trips. We offer rafting experiences for all skill levels, from beginner to intermediate. Our guides will provide a safety briefing and detailedinstructions before each trip. Our top priority is guest safety and comfortability.

Most of our trips are considered to be “scenic” meaning they navigate through Class I and II rapids. These family friendly trips offer tons of opportunities for side adventures and wildlife viewing. We do offer one Class III trip on the San Miguel River, great for intermediate skill levels.

You can book online through our website or contact us directly by phone or email. Visit our Book Now page for available dates and times.

Default FH cancellation policy

Yes, we offer group discounts, dependant on availability, Please call or email us for more information.

Wear quick-drying clothing, such as swimsuits, shorts, sun shirts, and water shoes. Avoid cotton as it retains water and stays cold. We provide helmets (when needed) and life jackets.

Bring sunscreen, a towel, a change of clothes, and a water bottle. Avoid bringing valuables, as they can get lost or damaged.

Yes, you can reschedule your trip as long as you are outside of our cancellation policy (Default FH cancellation policy)

For half-day trips, snacks are provided. Full-day trips include a riverside lunch. Specific details are available for each trip package.

Trip durations vary based on current conditions. Half-day trips typically last 3 to 4 hours, while full-day trips are around 6 to 8 hours. Check the specific trip details for exact times.

Safety is our top priority. We use high-quality equipment, and all our guides are certified and trained in first aid and river rescue. However, as with any outdoor activity, there is some inherent risk.

While swimming skills are helpful, they are not required. All participants wear life jackets, and our guides are trained to assist in case of emergencies.

Yes, the minimum age and weight requirements vary by trip difficulty. For most beginner trips, participants must be at least 10 years old and weigh 60 pounds or more. Check individual trip requirements for details.

Please inform us of any medical conditions, allergies, or special needs when booking. We will do our best to accommodate and ensure a safe and enjoyable experience.

Yes, you are welcome to bring your own gear, such as wetsuits or helmets, as long as they meet safety standards. Please check with us in advance.

Trips run rain or shine, but safety is our priority. In case of severe weather or unsafe river conditions, we may reschedule or cancel the trip. You will be notified as soon as possible.